We are caregivers, first and foremost.

New Britain EMS treats our patients, customers, and teams with respect. Our commitment as healthcare providers is to employ the latest medical procedures and practices and by innovating to achieve successful patient outcomes.

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EMS Operations Division

The New Britain EMS Operations Division ensures that we deploy sufficient resources to respond to medical emergencies promptly with skilled crews and advanced life support medical equipment.

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Professional Standards and Training Division

The New Britain EMS Professional Standards and Training Division encompasses Education & Staff Development, Community Outreach & Customer Service, and Clinical Quality Management to ensure that our patients receive high-quality, outcomes-based care.

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