Emergency Medical Services (EMS)
New Britain EMS is dedicated to providing high-quality emergency medical services and pre-hospital care to the community and surrounding areas.
Medical Records
Need medical records? New Britain EMS processes all patient care records requests through a secure request portal.
Find My Records
Pay My Bill
Need to pay for past services? Settle your medical bill quickly and easily online, by mail, or over the phone through our trusted third-party payment processor.
Payment Portal
Patient Feedback
We appreciate your feedback and encourage you to share your experience to help us improve our care.
Provide Feedback
Outreach Program
Our commitment to quality of life in the communities we serve extends beyond the back of the ambulance. Learn more about the services and classes we offer.
Learn more
Medic Standby Services
Ensure Your Event's Safety with Reliable Medical Support: Hire EMTs, Paramedics, and Ambulances, and Special Ops Teams.
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Helping People, Saving Lives, and Caring for Our Community.
New Britain EMS treats our patients, customers, and teams with respect. Our commitment as healthcare providers is to employ the latest medical procedures and practices and by innovating to achieve successful patient outcomes.
Explore rewarding career opportunities in emergency medical services with New Britain EMS.
With a focus on caring for and educating the community, we strive to ensure the well-being and safety of New Britain and the surrounding areas.
Mobile Response Team
The New Britain Recovers Mobile Response Team was launched as part of a joint initiative between the Mayor’s Opioid Task Force and New Britain EMS under the Overdose to Community Action Grant awarded to the City as a means to reduce the number of opioid overdoses and accidental deaths in New Britain.
We are a proud partner of
